FAQs

Where does Storks.com Deliver to?
Storks.com delivers globally through our network of Dealers. If we do not have delivery service available in your area we will let you know within 24 hours of placing your Quote Request. For this reason, we do NOT require a credit card when requesting a free quote. If you wish to Order your Stork once you have received your quote, we will send you a link to complete your order.

When do you deliver?
In most areas of the United States, we deliver 7 days a week (holidays may vary).

How much do you charge?
Our Sign Rental Package Prices vary depending on Location and Duration. Please click on “Get A Free Quote”. All of our "It's A Boy" and "It's A Girl" Stork Sign Packages include a Personalized Name Star Keepsake.

How big are your announcement Signs?
Our Stork signs alone stand approximately 42" high by 25" wide. Our overall display is approximately 42" x 42" with Personalized Star. Our Birthday Cake Signs stand approximately 44" high by 29" wide. While our signs may not be the biggest, they are designed to be noticed and impressive. In November 2017, our signs were re-engineered smaller than our original signs for higher safety, quicker installation, no lawn damage, and an overall better value. Larger signs are usually supported by a heavy ground stake (fence post, t-post, u-post, etc.) which can damage your lawn and/or under ground systems such as inground sprinklers, gas lines, utilities, etc. For this reason, we've designed Stork Signs which are more effecient yet still stand out and get raved reviews.

Do I need a lawn to order my announcement Sign?
No. We can Deliver and set-up a “Portable” version of our Signs. This set-up is ideal for office locations, apartments, porches, terraces, etc.

What if I want to move the sign?
If you would like to move the location, please let us know. We cannot be held responsible for any damage to people or property that occurs if you try to move our sign.

Can I mow and water my lawn?
Please refrain from mowing or trimming near our sign as it may cause damage. Try to stay at least three feet away from the sign when landscaping. Watering your lawn is fine.

What if the sign becomes damaged?
If you notice any damage as a result of severe weather, please let us know right away. Your dealer reserves the right to charge a fee if our sign is stolen or damaged.

Can children play on the sign?
Our signs are NOT designed to be climbed on. We cannot be held responsible for any Injury(s) and/or Damage(s).

How long can I rent the sign?
We offer rental packages of 1, 5, 7 or 10 days. You can extend your rental at a nominal price if you wish. (Advance notice may be necessary).

How much lead-time do you require?
Generally we need at least 24 hours notice. Please place your order as soon as possible. Once we have your order request, we will confirm availability.

What methods of payment are accepted?
We accept PayPal, and all Major Credit Cards online.

Can I get an Invoice?
Once you order has been processed, you will receive an Invoice via email. You can also login and view your invoice(s) online.

What is your Refund Policy?
You may receive a refund of rental fees if you cancel your reservation at least 48 hours prior to delivery date. If we have already designed a personalized keepsake star, we will deliver the keepsake and charge $20.00. If extreme weather prevents us from delivering your sign, we will attempt to redeliver within the next 2 days. If we cannot deliver the sign, we will issue a refund. If we make an error on any personalized orders, please notify us immediately and we will replace it ASAP. You will NOT receive a refund if the homeowner stops us from setting up our sign(s), if we are asked to remove the display(s), if we are given the wrong address, if we are given the wrong personalization, if we are not allowed access into a community, if the homeowner’s dog is loose or for any other reason beyond our control.

How can I become a Storks.com Dealer?
If we do not have a Dealer in your area, you may be able to become a Licensed Dealer/Owner and enjoy the benefits of the industry with your own business, branded with the memorable "Storks.com" name. For more information, please Click Here.

 

*Information subject to change without notice

 

 

 

 

Storks.com® is a Registered Trademark of their respective holders and may be allowed to be used only under a licensed agreement.